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Reserve this feature as a last resort.
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Should the thief turn off your phone, you won't be able to track it until it's turned back on and has a cellular or Wi-Fi connection. Google will send you an email once it locates your device. Once you find your phone, you'll need to enter your PIN or passcode to gain access. That should also get rid of the lock screen message. You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app.
Samsung Galaxy owners have the benefit of using Google's or Samsung's respective services to locate a lost device, but I recommend using Samsung's offering. As you'll see below, the added capabilities are invaluable. To track a lost device with Samsung's service, you need to visit findmymobile. There isn't a companion app, so you'll need to use a mobile browser on another phone or a computer. Sign in with your Samsung account, then select your lost device on the left side of the screen.
A map will display where your phone is currently located, and a menu of options will show up on the right side of the screen. Start by locking the phone, which will display a personalized message on the lock screen, suspend your Samsung Pay cards and prevent the phone from being powered off. Next, create a backup of your phone. Should you lose it for good, you'll want to have a current backup of your phone. If the phone is moving locations, use the Track location feature. Enabling this feature will track your phone every 15 minutes.
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Finally, turn on the Extend battery life feature -- this will disable almost everything on the phone but the location tracking. You don't need to go back to the website and turn any of the tracking features off.
If your phone has been stolen and you're able to track its location, do not attempt to recover it yourself. Doing so could lead to you or someone else getting hurt, and despite the importance of a phone, it's simply not worth it. Instead, contact local law enforcement and let them know you need help recovering a lost or stolen phone that you've been able to track to a specific address.
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Contact your carrier to file an insurance claim as soon as you realize you aren't getting your phone back. If it becomes clear that you're never going to get your phone back, contact your carrier and report your phone as lost or stolen. Doing this will blacklist the phone from the carrier's database, preventing another person from using it.
When you call, your carrier will want to suspend your service as well. This is a good idea if you want to prevent someone from using your phone. However, keep in mind that if you're still tracking your lost phone, you'll lose a mobile connection to it -- and unless the phone is somehow registered on a Wi-Fi network, you'll lose the ability to track it. Finally, if you pay for insurance on your phone, you'll need to file a claim and pay the deductible to get your replacement phone. Get the insurance claim process started through your carrier, who will then likely refer you to the third-party insurance company that will replace your phone.
Good luck! We hope you never have to go through the emotional roller coaster of losing a phone, tracking it down and trying to get it back. Be respectful, keep it civil and stay on topic.
Two Ways to Track A Samsung Phone?
We delete comments that violate our policy , which we encourage you to read. Discussion threads can be closed at any time at our discretion. Don't show this again. How to find a stolen or lost Android phone Losing your phone is a stressful experience. Jason Cipriani. You can leave a message so the person who has your phone can reach you. Since smartphones have become a very crucial part of our lives, losing it can be very troublesome. Moreover, since parents always worry about their kid's safety, they can track their kid's mobile phone location and know where they go at a time.
Actually, you can use some third-party GPS tracker apps to track your Samsung device's location. There are many different types of these GPS tracker apps present on the internet, but if asked "what is the best tracking app to track my Samsung phone", then KidsGuard Pro would be the answer you get.
KidsGuard Pro is an Android parental control app that allows a user to track or monitor all the activities of a target device including real-time location.
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Since the app must be installed in advance in case you want to track a lost phone, it is more useful for real-time location tracking especially for parents who want to track the location of their kids. Try It Now View Demo. Step 2: Visit www. Then download and install KidsGuard Pro app on it. Step 3: Launch the KidsGuard Pro app upon installation and sign in with your account. Then, follow the setup instructions to set up the app. Step 4: Then log in to your web portal and select Location option from the side panel to track the location of the Samsung device.
The GPS location of the target phone is displayed on the Google map in real time, so that you can track the current whereabouts of the target Samsung phone and view location history in detail.
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The app is undetectable on the target Samsung phone, for it will disappear on the monitored device after the installation process, making the target hard to find and delete it. All the tracked data is stored in a safe location and is inaccessible to others, including KidsGuard Pro support.
Find My Mobile from Samsung allows users to track the location of their phone, as well as lock, reset, or backup their device remotely. Since you can also track the location of your device, you can also use this app to find your lost device, or track someone's location. Step 3: Then, you need to select the target Samsung device in the Find My Mobile online interface and track its location.
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The way can not offer an accurate location tracking solution. You can only see the approximate location of the target Samsung phone. The third way to track the location of a Smashing phone is by using its IMEI number to track the device. IMEI is a digit number that is unique to every mobile, and if you lost your device, then you could track its IMEI number to track its location. To track the location of a Samsung device, you must first know its IMEI number in advance, for which steps are given below:.
Now, write down the IMEI number and model number of your device somewhere safe.